Aurevia Customer Terms and Conditions
Effective Date: April 7, 2026
Operator: Aurevia Tech LLC
Business Address: 1621 Central Ave, Cheyenne, WY 82001, USA
Website: https://www.aurevia.ventures/
Contact: https://www.aurevia.ventures/contact
These Customer Terms and Conditions (the “Terms”) govern your access to and use of the Aurevia website, customer portal, and related customer services (collectively, the “Services”). By creating an account, accessing the Services, submitting a Funded Buy Request, or submitting a Sell Request, you agree to these Terms.
1. Definitions
For these Terms:
- Funded Buy Request means a customer request submitted with payment for Aurevia to attempt execution of a purchase under the applicable Product Terms.
- Sell Request means a customer instruction asking Aurevia to attempt execution of a sale of the applicable recorded units under Aurevia’s operational controls and applicable Settlement Policy.
- Execution means the point at which Aurevia completes the relevant purchase or sale workflow under its operational controls and records the applicable execution result.
- Recorded Ownership means ownership recorded against allocated asset references in Aurevia’s system of record after successful Execution and allocation.
- Settlement Payable means a transaction-specific amount recorded after a sell Execution for the purpose of completing an external payout. A Settlement Payable is not a wallet, deposit, or reusable stored balance.
- Product Terms means the product-specific terms published by Aurevia and made available through the Services.
- Settlement Policy means Aurevia’s published policy describing how settlement is handled after sell Execution.
2. About Aurevia
Aurevia provides a technology platform that allows eligible customers to submit Funded Buy Requests, view Recorded Ownership allocations linked to underlying asset references maintained in Aurevia’s system of record, and submit Sell Requests for Execution and external settlement.
Aurevia does not provide:
- a bank account, deposit account, or payment account;
- a wallet, stored-value account, prepaid balance, or reusable customer cash balance;
- peer-to-peer transfers between customers;
- investment advice, brokerage, portfolio management, or guaranteed returns; or
- a guarantee that any displayed pre-Execution price will be the final Execution price.
3. Eligibility and Account Responsibilities
To use the Services, you must be legally able to enter into a binding agreement and comply with all laws that apply to you and your use of the Services.
You must provide accurate, complete, and current information at all times. You are responsible for:
- maintaining the confidentiality of your login credentials;
- keeping your identity, payment, bank, and contact information accurate and current;
- all activity carried out through your account; and
- using the Services only for lawful purposes.
Aurevia may request identity, sanctions, anti-fraud, anti-money-laundering, source-of-funds, or other compliance information before allowing or continuing access to some or all Services.
4. Service Scope
The Services allow eligible customers to:
- submit Funded Buy Requests for product-specific ownership units linked to real underlying assets;
- view Recorded Ownership and related activity inside the customer portal; and
- submit Sell Requests for Execution and external settlement.
Unless Aurevia explicitly states otherwise in writing, the current phase of the Services does not include an internal trading market, peer-to-peer transfer functionality, margin, lending, or general-purpose wallet functionality.
5. Relationship to Other Policies
These Terms apply together with Aurevia’s published Product Terms, Settlement Policy, and any published Privacy Policy made available through the Services.
If there is a conflict between these Terms and the Product Terms or Settlement Policy on a product-specific issue, the product-specific document controls for that issue only.
6. Funded Buy Requests
When you complete checkout for a purchase, you are submitting a Funded Buy Request. A Funded Buy Request is not, by itself, final purchase completion and does not, by itself, create Recorded Ownership.
6.1 Indicative pricing
Any price shown before Execution is indicative only. It is provided for information and estimate purposes and does not represent a guaranteed Execution price.
6.2 Final receipt and Execution
A Funded Buy Request becomes eligible for Execution only after Aurevia verifies final receipt of funds through its approved payment process. Authorization, pending status, redirect completion, or a success page alone do not create Recorded Ownership and do not constitute final Execution.
6.3 Limited execution authority
By submitting a Funded Buy Request, you authorize Aurevia to process the corresponding purchase workflow on your behalf after verified final receipt, at the applicable Execution price, subject to asset availability, capacity limits, integrity checks, compliance controls, and the applicable Product Terms.
6.4 Asset availability and capacity
Aurevia will not allocate ownership without available underlying asset capacity. If Aurevia cannot execute your Funded Buy Request because of asset availability, capacity limits, pricing movement, compliance review, system integrity controls, technical issues, or other valid operational reasons, Aurevia may decline, suspend, or cancel the request and process an external refund in accordance with Section 11 of these Terms.
6.5 Executed quantity
Your final executed quantity may differ from your pre-Execution estimate if the Execution price changes between request time and Execution time or if other disclosed operational controls apply.
7. Recorded Ownership
Recorded Ownership exists only after Execution is completed and the resulting units are allocated to your account in Aurevia’s system of record.
Your Recorded Ownership:
- is linked to allocated asset references maintained by Aurevia;
- is visible in your customer portal subject to system availability and operational controls;
- is not a cash balance, deposit, wallet balance, gift card, or stored value; and
- does not create a right to any feature that Aurevia has not explicitly made available.
8. No Wallet or Stored Balance
Aurevia does not maintain a reusable customer wallet, stored-value account, prepaid balance, or general-purpose cash balance inside the portal.
Any refundable amount or Settlement Payable exists only for the specific transaction to which it relates. It is not reusable for future purchases unless Aurevia expressly introduces such a feature under separate terms.
9. Sell Requests and Settlement
A submitted Sell Request is a request for Execution. It is not an instant payout, not a guaranteed immediate sale, and not a guaranteed price lock.
9.1 Execution timing
Sell Requests are handled according to queue order, operational readiness, execution channel availability, compliance controls, system integrity requirements, and the applicable Settlement Policy.
9.2 Execution price
The applicable price for a Sell Request is the actual Execution price at the time the sale is executed, not the price displayed when you submit the request.
9.3 Settlement after Execution
Aurevia creates a Settlement Payable only after the relevant sale Execution has been completed and recorded. Aurevia then initiates external transfer of the applicable settlement amount to your designated payout method, subject to verification, banking rails, sanctions screening, cut-off times, reconciliation, and other operational controls.
9.4 No internal cash balance
A Settlement Payable is not a wallet, deposit, or reusable platform balance. It exists only for the purpose of completing the related payout.
9.5 Payout details
You are responsible for providing valid and current payout details. Aurevia may delay, reject, reverse, or require re-verification of a payout if the submitted details are incomplete, invalid, mismatched, restricted, or otherwise non-compliant.
10. Fees, Currency, and Taxes
The purchase currency and any applicable fees will be shown at checkout or otherwise disclosed to you before confirmation where required. You are responsible for any taxes, duties, reporting obligations, or similar charges applicable to your use of the Services, except to the extent Aurevia is legally required to collect or remit them.
11. Cancellation, Refunds, and Finality
11.1 Before Execution
If your Funded Buy Request has not yet been executed, Aurevia may allow cancellation or may cancel it itself for valid legal, compliance, operational, pricing, or integrity reasons. In that case, Aurevia may process a refund to the original payment method or another lawful method permitted by Aurevia.
11.2 After purchase Execution
Once a purchase has been executed and Recorded Ownership has been allocated, the transaction is final except where a refund, reversal, or corrective action is required by law or is necessary because of a documented duplicate charge, fraud event, operational error, compliance issue, or system integrity issue.
11.3 Sell Requests
A Sell Request may be canceled only before Aurevia marks it as in Execution, and only if cancellation remains operationally possible. Once the sale has been executed, the sell transaction is final.
11.4 No physical return process in current phase
Unless Aurevia explicitly offers physical delivery under separate terms, the current phase of the Services does not include a physical return process for executed transactions.
12. Risk Disclosure
You understand and accept that:
- asset prices may change between request time and Execution time;
- pre-Execution prices are indicative only;
- Execution may be delayed, suspended, partially fulfilled, or canceled for valid reasons;
- system availability may vary from time to time; and
- Aurevia does not promise profit, appreciation, liquidity timing, or any minimum value outcome.
13. Compliance, Restrictions, and Protective Actions
Aurevia may reject, suspend, limit, freeze, cancel, reverse, or otherwise restrict any account, Funded Buy Request, Sell Request, payout, or related activity if Aurevia reasonably believes it is necessary for legal, regulatory, sanctions, anti-fraud, anti-money-laundering, cybersecurity, operational, integrity, or customer-protection reasons.
In exceptional legal, compliance, security, operational, or asset-control circumstances, Aurevia may take protective action affecting Recorded Ownership and pending transactions where Aurevia reasonably determines such action is necessary to protect customers, comply with law, or preserve system integrity.
14. Communications and Electronic Consent
You agree that Aurevia may provide notices, confirmations, legal disclosures, operational alerts, and other communications electronically through the portal, email, SMS, or other contact channels you provide.
You are responsible for keeping your contact information current and for monitoring your account and messages.
15. Privacy
If Aurevia publishes a Privacy Policy, your use of the Services is also subject to that Privacy Policy.
16. Intellectual Property and Permitted Use
The Services, including the portal, content, software, interface design, and Aurevia branding, are owned by Aurevia or its licensors and are protected by applicable law. Aurevia grants you a limited, revocable, non-exclusive, non-transferable right to use the Services for their intended purpose in accordance with these Terms.
17. Disclaimers
To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. Aurevia does not warrant that the Services will be uninterrupted, error-free, always available, or suitable for every purpose.
Aurevia does not guarantee:
- that any request will be executed;
- that any Execution will occur at an estimated or displayed price;
- continuous access to the portal or any third-party service;
- continuous availability of any asset, Execution channel, or payout rail; or
- freedom from delay caused by banking systems, card networks, sanctions screening, technical failures, or force majeure events.
18. Limitation of Liability
To the maximum extent permitted by law, Aurevia will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of opportunity, loss of expected gain, or loss of data.
To the maximum extent permitted by law, Aurevia’s total liability arising out of or relating to the Services or these Terms will not exceed the greater of:
- the total fees paid by you directly to Aurevia in the twelve (12) months preceding the event giving rise to the claim; or
- the direct transaction amount specifically in dispute.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
19. Changes to the Services or Terms
Aurevia may update the Services, policies, and these Terms from time to time. The latest published version governs future use of the Services. Where required, Aurevia may request renewed acceptance before you continue using some or all features.
20. Governing Law and Disputes
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules, unless mandatory consumer-protection law requires otherwise.
Any dispute arising out of or relating to these Terms or the Services will be submitted to the state or federal courts located in Wyoming, and each party submits to their jurisdiction, unless applicable law requires a different forum.
21. Contact
If you have questions, support issues, complaints, or legal notices, contact Aurevia through the contact page below:
Aurevia Tech LLC
1621 Central Ave, Cheyenne, WY 82001, USA
Website: https://www.aurevia.ventures/
Contact page: https://www.aurevia.ventures/contact